Privacy Policy

Coverage

ESGtech (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy Statement (“Privacy Policy”) describes the ways we collect information from and about you, and what we do with the information, so that you may decide whether or not to provide information to us. By accessing our website, or purchasing our products or services, you agree to this Privacy Policy in addition to any other agreements we might have with you. In the event that such agreements contain terms that conflict with this Privacy Policy, the terms of those agreements will prevail.

Purpose & Scope

The Privacy Policy applies primarily to information that we collect online; however, it may apply to some of the data that you provide to us offline and/or through other means, as well (for example, via telephone, or through the mail).
The Privacy Policy documents and describes the manner in which our organisation collects information from all our Users/Viewers of our Services. While providing our Services on behalf of our registered users, we collect information related to Viewers. The use of information collected on behalf of our Users is governed primarily by our contract for the engagement with them and the privacy policies governing their organization. We are not accountable for the privacy policies and practices undertaken by our users or any other third-parties Some information is collected through the use of cookies, web beacons and tracking technologies. Please refer to the cookie policy for more details on the type of cookies being used.

Our Collection of your Information

Personal Information

The information we collect may include your personal information, such as your name, contact information, IP addresses, product and service selections, and other things that identify you. We collect personal information from you at several different points, including but not limited to the following:

• when we correspond with you as a customer or prospective customer;
• when you visit our website or use the platform;
• when you register as an end-user of our services and an account is created for you;
• when you fill the request for quote form;
• when you check the cost estimate for your required software via instant quote form;
• when you contact us for help;
• when you attend our customer conferences or webinars; and
• when the site sends us error reports or application analytics data.

Our Use of your Personal Information

ESGtech may use information that we collect about you to:

• deliver the products and services that you have requested;
• manage your customer relationship and provide you with customer support;
• perform research and analysis about your use of, or interest in, our products, services, or content, or products, services or content offered by others;
• communicate with you by e-mail, Skype, WhatsApp, social media, telephone or mobile devices about products or services that may be of interest to you either from us or other third parties;
• develop and display content and advertising tailored to your interests on our site and other websites;
• enforce our terms and conditions;
• manage our business, and
• perform functions as otherwise described to you at the time of collection.

How we collect Data about you?

We may collect different data from or about you depending on how you use our platform for your company and different the sites as below:

Data provided by registered users:

Account creation and login

When you create an account or login into your account, we collect personal information such as first name, last name, mobile number, email address and password.

Data provided by non-registered users:

Access pre-existing user’s content

When you request to view a pre-existing user’s content the user may ask for personal information such as email address in order to open a ESGtech’s account.
ESGtech collects and stores this personal information on behalf of its Users. When you provide this personal information, you do so in accordance with that user’s privacy practices and policies. ESGtech is not responsible for the privacy practices of its Users, and only processes this information in accordance with the applicable agreement it has with each User. For any issues pertaining to processing of such personal information, please contact the user directly.

Data collected through automated means:

System Data

Technical data about your computer or device, like device type, operation system and the IP address. This data helps us improve the delivery of our web pages and to measure traffic on the Site. The collection of data will also depend on the individual settings of your device and software. It is recommended to refer to the policies of your device manufacturer or software provider to learn about information they might share with us.

User Generated Data:

Account Creation, Login and Usage as a viewer

We collect information and material (user-generated content) provided to us voluntarily by our users or the viewers to publish and process on our platform. The user-generated content is inclusive of text, photos & videos associated with the accounts/emails used to create an account with ESGtech or to access links as viewers.

Data Collected from Third Parties:

Integration of Third Parties such as Google Drive, OneDrive, Dropbox, Box

When you connect your existing cloud storage such as Google Drive, we access your account on your behalf to get information about your files & folders. When you choose to create a Google Drive file link in ESGtech, we download the selected file(s)from your Google Drive and store it in our own storage for reliability purposes.

Data collected during transactions:

Transactional Data

On the basis of types of services requested, ESGtech also collects information such as: For the purpose of promotion codes, name of the person associated with such a code will also be collected

• type of service that has been requested
• order details for such a request
• payment & transaction information (such as merchant’s name, payment, method, chargeable amount for the service)
• date and time the service provided

Our Disclosure of your Personal Information to Third Parties

• we may provide your information to affiliated entities within our group, as well as with vendors who perform functions on our behalf; such parties provide hosting, domain, security and maintenance services, virtual infrastructure, payment processing, analysis and other services for us;
• third party contractors may have access to our databases. Usually, these contractors sign a standard confidentiality agreement;
• we may share your data with any parent company, subsidiaries, joint ventures, other entities under common control, or third-party acquirers. We expect these other entities will honor this Privacy Policy;
• we may allow a potential acquirer or merger partner to review our databases, although we would restrict their use and disclosure of this data during the diligence phase;
• as required by law enforcement, government officials, or other third parties pursuant to a subpoena, court order, or other legal process or requirement applicable to ESGtech; or when we believe, in our sole discretion, that the disclosure of personal information is necessary to prevent physical harm or financial loss; to report suspected illegal activity or to investigate violations of our agreements or company policies; to enforce our terms and conditions, to protect the security or integrity of our products and services, and
• when you give us consent to do so.
  Please note that these third parties may be in other countries where the laws on processing personal information may be less stringent than in your country.

Our Security Measures to Protect your Personal Information

ESGtech uses industry-standard technologies when transferring and receiving data exchanged between ESGtech and other companies to help ensure its security. This site has security measures in place to help protect information under our control from the risk of accidental or unlawful destruction or accidental loss, alteration, or unauthorized disclosure or access. However, “perfect security” does not exist on the Internet. Also, if this website contains links to other sites, ESGtech is not responsible for the security practices or the content of such sites.

How we use your personal information?

The above personal information may be used for the following purposes:
To provide you with information about our offerings and/or our periodic newsletters;

• To respond to your requests;
• For creation or development of business intelligence or data analytics in relation to the Offerings provided by us (for this purpose we may share the Personal Information with certain software or tools available online);
• To manage our relationship with you;
• For internal record keeping;
• To provide you with authorization to login and use your user account;
• To verify your identity;
• To maintain correct and up-to-date information about you;
• To identify you as a contracting party;
• To improve our website;
• To enable automated handling of the subscriptions;
• To otherwise be able to provide the services to you and
• To comply with our legal or statutory obligations.

Our Use of Cookies, Web Beacons, Web Analytics Services, and Links

• Cookies. Many of our web pages use “cookies.” Cookies are text files we place in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering at one of our sites. However, once you choose to furnish the site with personal information, this information may be linked to the data stored in the cookie. We use cookies to understand site usage and to improve the content and offerings on our sites. We also may use cookies to offer you products, programs, or services. You have many choices with regards to the management of cookies on your computer. All major browsers allow you to block or delete cookies from your system. To learn more about your ability to manage cookies, please consult the privacy features in your browser.
• Web Analytics Services. We use Google Analytics, a service for the marketing analysis of the site provided by Google, Inc. Google Analytics uses cookies to allow us to see how you use our site, so we can improve your experience. Google’s ability to use and share information collected by Google Analytics about your visits to the site is restricted by the Google Analytics Terms of Use available at http://www.google.com/analytics/terms/us.html and the Google Privacy Policy available at http://www.google.com/policies/privacy/. You can prevent Google Analytics from recognizing you on return visits to the site by disabling cookies in your browser. If you prefer to not have data reported by Google Analytics, you can install the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout.
• Website Links. We may create links to other web sites. We will make a reasonable effort to link only to sites that meet similar standards for maintaining each individual’s right to privacy. However, many other sites that are not associated with or authorized by ESGtech may have links leading to our site. ESGtech cannot control these links and we are not responsible for any content appearing on these sites. Since this website does not control the privacy policies of third parties, you are subject to the privacy practices of that third party. We encourage you to ask questions before you disclose any personal information to others.

Who has access to your date withing our organisation?

Within our organization, access to your data is limited to those persons who require access in order to provide you with the products and services, which you purchase from us, to contact you, and to respond to your inquiries, including requests for refund. Those staff members may be on teams such as: marketing, events, development, executive, customer support. Employees only have access to data that is relevant to their team, on a ‘need to know’ basis.

Who do we share your data with outside our organisation and why?

Processors

We may use service providers & third parties for operating and improving the Sites, to assist with certain functions, such as payment processing, email transmission, conducting surveys or contests, data hosting, managing our ads, third-party solutions for marketing and analytics, and some aspects of our technical and customer support. We take measures to ensure that these service providers access, process, and store information about you only for the purposes we authorize, through the execution of Data Processing Agreements.

Authorities

We may access, preserve, and disclose information about you to third parties, including the content of messages if we believe disclosure is in accordance with or required by, applicable law, regulation, legal process, or audits. We may also disclose information about you if we believe that your actions are inconsistent with our Terms of Service or related guidelines and policies, or if necessary to protect the rights, property, or safety of, or prevent fraud or abuse of, Company or others.

Transfer of business

If we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, personal information could be one of the assets transferred to or acquired by a third party.

Why and for how long do we store information we collect from you?

We retain certain information collected from you while you are a member on the site, and in certain cases where you have deleted your account, for the following reasons:

• So that you can use our Sites;
• To ensure that we do not communicate with you if you have asked us not to;
• To provide you with a refund, if entitled;
• To better understand the traffic to our Sites so that we can provide all members with the best possible experience;
• To detect and prevent abuse of our Sites, illegal activities and breaches of our Terms of Service; and
• To comply with applicable legal, tax or accounting requirements.
  We retain user data for as long as necessary for the purposes described above. This means that we retain different categories of data for different periods of time depending on the type of data, the category of user to whom the data relates to, and the purposes for which we collected the data.

Your rights under the GDPR

You have certain rights if you are within the EU this includes:

Right to access

This right allows you to obtain a copy of your personal data, as well as other supplementary information.

Right to restrict processing

You have the right to restrict the processing of your personal data in certain circumstances.

Right to rectification

You have the right to have any incomplete or inaccurate information we hold about you corrected.

Right to object to processing

The right to object allows you to stop or prevent us from processing your personal data. This right exists where we are relying on a legitimate interest as the legal basis for processing your Personal Data. You also have the right to object where we are processing your Personal data for direct marketing purposes.

Right to erasure

You have the right to ask us to delete or remove Personal data when the personal data is no longer necessary for the purpose which you originally collected or processed.

Legal Basis for Processing your Personal Data (EEA and Switzerland only)

With respect to personal data collected from individuals from the European Economic Area or Switzerland, our legal basis for collecting and using the personal data will depend on the personal data concerned and the specific context in which we collect it. ESGtech will normally collect personal data from you only where: (a) we have your consent to do so, (b) where we need the personal data to perform a contract with you (e.g. to deliver the services you have requested), or (c) where the processing is in our or a third party’s legitimate interests (and not overridden by your data protection interests or fundamental rights and freedoms).

Links to other websites

Our Sites may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
Third parties are under no obligation to comply with this Privacy Policy with respect to Personal Data that you provide directly to those third parties or that those third parties collect for themselves. We do not control the third-party sites that may be accessible through our Services. Thus, this Privacy Policy does not apply to information you provide to third-party sites or gathered by the third parties that operate them.

Limiting Use, Disclosure, Retention

ESGtech identifies the purposes for which the information is being collected before or at the time of collection. The collection of your personal data will be limited to that which is needed for the purposes identified by ESGtech. Unless you consent, or we are required by law, we will only use the personal data for the purposes for which it was collected. If ESGtech will be processing your personal data for another purpose, later on, ESGtech will seek your further legal permission or consent; except where the other purpose is compatible with the original purpose. We will keep your personal data only as long as required to serve those purposes. We will also retain and use your personal data for as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Access to and Updating of your Personal data

Reasonable access to your personal data may be provided upon request made to ESGtech at the contact information provided below. If access cannot be provided within that time frame, ESGtech will provide the requesting party a date when the information will be provided. If for some reason access is denied, we will provide an explanation as to why access has been denied. We may charge a reasonable fee in advance for copying and sending the information requested. If you would like us to delete any persona data held about you, we will do so on request unless we need to hold the information as part of the provision of products and services to you.
If you would like us to delete any persona data held about you, we will do so on request unless we need to hold the information as part of the provision of products and services to you.

Marketing Communications

We offer those who provide personal contact information a means to choose how we use the information provided. You may manage your receipt of marketing and non- transactional communications by clicking on the “unsubscribe” link located on the bottom of our marketing emails.

Changes to our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. If we make any material changes to the Policy, we will notify you via email, through a notification posted on the Services, or as required by applicable law. You can see when the Policy was last updated by checking the date at the bottom of this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective from when they are posted on this page.

Contacting Us

We have designated a Data Protection Officer who is responsible for monitoring ESGtech’s ongoing compliance with this Privacy Policy. If you have any questions about this Privacy Policy, the practices or concerns of this site, please contact us at [email protected].
Last updated: 01 Jan 2024

Unlock Limitless Sustainability

Open the door to a world of endless possibilities for sustainable future. Our AI enabled ESG technology enables you to break through creative barriers that captivates your stakeholders and secure your enterprise future.